Globe Life Insurance Review 2024

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Written by Renee Deveney
Lead Writer
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Edited by Katia Iervasi
Assistant Assigning Editor
Fact Checked
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Globe Life

2.5

NerdWallet rating 
Bottom line: This company offers term and permanent policies without a medical exam, but coverage is capped at low amounts.

on Nerdwallet

Financial strength rating

Strong

Online purchase

Yes

NAIC complaints

Far more than expected

Policies offered

Term, permanent & no-exam
insurance-product-card-logo

on Nerdwallet

Globe Life

2.5

NerdWallet rating 
Bottom line: This company offers term and permanent policies without a medical exam, but coverage is capped at low amounts.

Financial strength rating

Strong

Online purchase

Yes

NAIC complaints

Far more than expected

Policies offered

Term, permanent & no-exam

In our life insurance reviews, our editorial team considers the customer and the insurer. These are some of the factors we take into account:

Policies offered. There are many types of life insurance on the market, and they fall into three key categories:

  • Term life insurance offers temporary coverage and a guaranteed payout if the policyholder dies during the term.

  • Permanent life insurance typically lasts a lifetime and builds cash value that can be borrowed against in the future.

  • No-exam life insurance issues coverage without the need for a medical exam.

Financial strength. We use AM Best ratings to confirm an insurer’s long-term financial stability and ability to pay claims. For life insurance, NerdWallet typically recommends considering insurers with ratings of A- or higher. Here’s the breakdown:

  • Exceptional: A+, A++.

  • Strong: A-, A.

  • Moderate: B, B+.

Complaints. These ratings are based on complaints to state regulators relative to a company’s size, according to three years’ worth of data from the National Association of Insurance Commissioners. The best life insurance companies have fewer than the expected number of complaints.

Buy online. This indicates whether an insurer allows you to apply for and buy a policy completely online.

Founded in 1951, Globe Life offers a mix of term and permanent life insurance. The company highlights its initial low cost, with $1 buying your first month’s coverage — but that cost quickly increases.

Formerly known as Torchmark, Globe Life also sells policies through subsidiaries including American Income Life, Liberty National Life, United American and Family Heritage Life. It’s headquartered in McKinney, Texas, and has life insurance agents across the country.

Why you can trust NerdWallet: Our writers and editors follow strict editorial guidelines to ensure the content on our site is accurate and fair so you can make financial decisions with confidence and choose the products that work best for you. Here is a list of our partners, and here’s how we make money.

Globe Life insurance rating

2.5

NerdWallet rating 

Globe Life earned 2.5 stars out of 5 for overall performance. NerdWallet’s ratings are determined by our editorial team. The scoring formula takes into account consumer experience, complaint data from the National Association of Insurance Commissioners and financial strength ratings.

Globe Life insurance policies

Globe Life sells a range of life insurance policies online and through its network of agents. None of the policies require a medical exam.

Term life insurance. Globe Life offers term life insurance coverage worth $5,000 to $100,000, with premiums that typically increase every five years based on your age. Unlike most term policies — which last for a set number of years, like 10, 20 or 30 — Globe Life’s plans usually last until age 80 or 90.

Whole life insurance. If you need lifelong coverage, you can buy a whole life insurance policy worth $5,000 to $50,000. It builds cash value over time, and once you’ve accumulated enough, you can begin taking out loans against your policy.

Child whole life insurance. Globe Life allows you to purchase $5,000 to $30,000 in whole life insurance for your child.

Final expense insurance. This burial insurance policy is designed to cover end-of-life costs.

Globe Life insurance rates

Globe Life’s term life insurance rates are based on your gender, age and state. Your monthly premiums will increase as you enter each five-year age bracket — unlike typical term life insurance, where premiums stay the same over the life of the policy.

The maximum amount of coverage you can buy typically ranges from $50,000 to $100,000, although this can vary by state and the age at which you take out a new policy. The sample rates below provide an overview of the monthly premiums a Florida resident could expect to pay for a term life insurance policy with Globe Life. Starting at age 60, a Florida resident can’t buy a new policy worth $100,000, so rates at and beyond that age range are premiums that existing policyholders would pay.

Sample monthly rates for a $100,000 term life insurance policy in Florida

Your age

Male

Female

18–20

$30.58

$17.68

21–25

$39.94

$22.32

26–30

$49.48

$30.24

31–35

$59.99

$39.67

36–40

$75.11

$50.04

41–45

$95.76

$63.92

46–50

$123.64

$85.32

51–55

$158.08

$108.45

56–60

$207.09

$138.58

61–65

$279.67

$178.76

66–70

$388.73

$236.68

71–75

$556.79

$327.22

76–80

$755.64

$469.94

81–85

$1,083.98

$733.00

86–89

$1,592.50

$1,051.97

Source: Direct from insurer. Quotes reflect rates for Florida residents, and are valid as of 7/24/24.

Globe Life customer complaints and satisfaction

Over three years, Globe Life has drawn far more than the expected number of complaints to state regulators for a company of its size, according to a NerdWallet analysis of data from the National Association of Insurance Commissioners.

Globe Life ranked No. 7 out of 22 companies for customer satisfaction in J.D. Power's 2023 U.S. Individual Life Insurance Study

.

How Globe Life compares to other insurers

Globe Life

Northwestern Mutual

Foresters

Star rating

2.5

NerdWallet rating 

5.0

NerdWallet rating 

3.0

NerdWallet rating 

Financial strength

Strong.

Exceptional.

Strong.

NAIC complaints

Far more than expected.

Far fewer than expected.

More than expected.

J.D. Power ranking

#7 out of 22.

#10 out of 22.

N/A.

Policy types offered

Term, permanent, no-exam.

Term, permanent.

Term, permanent.

Read full reviews

What it’s like to apply for a policy with Globe Life

Depending on the type of coverage you’re looking for, you may be able to get a quote and apply for coverage with Globe Life online, over the phone or by mail.

To apply online for term life insurance, you’ll likely need to enter your state, name, email, mailing address and age range to move forward. Once you complete the required fields, you’ll typically be redirected to the Globe Life application website, where you can see a range of quotes for different coverage amounts .

You can also get a quote for term coverage over the phone. You may be asked a few basic questions, including your name, birthday and state. From there, the representative can walk you through the application process.

To get a quote or apply for whole life coverage, you’ll need to call Globe Life directly, submit a request to connect with an agent online or have information sent to you by mail.

Screenshot captured by NerdWallet’s editorial team on July 17, 2024.

How Globe Life’s customer experience stacks up

Globe Life's website is easy to navigate, but policy details on the site are minimal. For more specifics, you'll need to contact an agent by calling, submitting an email form or requesting information through the mail.

When we called to learn more about policies, we were connected to a representative in about a minute. They answered our questions and provided a quote for term life insurance based on basic information including a name and birthdate.

The representative explained that Globe Life’s term policies lasted until a certain age — in this case, 90 — instead of a set number of years like most term policies. When they gave us a monthly quote, they didn’t mention that rates for Globe Life’s term insurance increase with age, as detailed in the fine print on the website.

Although Globe Life doesn’t offer online chat, they do have a mobile app for both Android and Apple designed for paying premiums and learning about coverage. Reviews lean negative, however, with many users reporting issues logging in or making payments.

More about Globe Life

To file a life insurance claim, you’ll need to download and mail a form along with supporting documents.

In addition to life insurance, Globe Life also offers:

How to contact Globe Life

Globe Life can be reached by:

  • Phone: For information on Globe Life’s products, call (800) 831-1200. Existing policyholders can call (315) 451-2544 on weekdays from 8 a.m. to 4:30 p.m. ET for customer service. 

  • Email: Fill out the form on Globe Life’s contact page.

  • Live chat: Not available.

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Life insurance buying guide

Before you start comparing companies, choose the type of life insurance you want, such as term or whole life. Decide which life insurance riders, if any, you want the policy to include. Calculate how much life insurance you need and how long you want the coverage to last. Check that the insurers you’re considering offer the coverage you’re looking for.

When comparing rates, be sure the quotes are for the same amount of coverage over the same period of time. It’s also important to make sure the policy’s medical requirements match your needs. For example, if you want to skip the life insurance medical exam but don’t mind answering health questions, confirm that the application process for each policy you're comparing aligns with that.

Price may not be the biggest driver behind your decision to buy. Look at the number of consumer complaints each company receives, as high numbers can be a red flag about the quality of service.

For more guidance, see our life insurance buying guide.

Methodology

Life insurance ratings methodology

NerdWallet’s life insurance ratings are based on consumer experience, complaint index scores from the National Association of Insurance Commissioners for individual life insurance, and weighted averages of financial strength ratings, which indicate a company’s ability to pay future claims. Within the consumer experience category, we consider ease of communication and website transparency, which looks at the depth of policy details available online. To calculate each insurer’s rating, we adjusted the scores to a curved 5-point scale.

These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines.

Insurer complaints methodology

NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2020-2022. To assess how insurers compare with one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Ratios are determined separately for auto, home (including renters and condo) and life insurance.

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