State Farm Home Insurance Review 2024
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Coverage options
Discounts
NAIC complaints
State Farm
Coverage options
Discounts
NAIC complaints
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About State Farm home insurance
State Farm homeowners insurance earned 4.5 stars out of 5 for overall performance.
Founded in 1922, State Farm is now the largest homeowners insurance company in the U.S. One area where the company shines is its generous coverage for the structure of your home. Some other insurers charge extra for extended replacement coverage, while State Farm generally includes this for free.
What’s new with State Farm?
State Farm recently announced it won’t be renewing about 30,000 property insurance policies in California, including homeowners policies. The decision is part of the company’s effort to reduce its risk in a state where some insurers have been losing money. State Farm has also slightly reduced its discount for California homeowners who harden their houses against wildfires.
How State Farm home insurance stacks up
User-friendly website.
Agents offer personalized service.
Policies generally include extra coverage for your home’s structure.
Advertises fewer discounts than some other insurers.
Where State Farm home insurance stands out
Plenty of coverage options. You can customize a State Farm policy in a variety of ways to make sure you have the coverage you need.
Digital experience. While State Farm has local agents around the country, people who prefer less interaction can make payments, get quotes and file claims using the company’s website.
Where State Farm home insurance falls short
No availability in California, Massachusetts and Rhode Island. State Farm isn’t currently selling new policies in these states.
Discounts. State Farm advertises relatively few discounts compared to some other insurers.
State availability
State Farm sells homeowners insurance to new policyholders in Washington, D.C., and every state except California, Massachusetts and Rhode Island.
Standard State Farm home insurance coverage
You can customize your homeowners policy with numerous add-ons, but below are the types of coverage that generally come standard:
Dwelling. Pays to repair or rebuild the structure of your home.
Other structures. Covers damage to unattached structures such as sheds or fences.
Personal property. Pays to repair or replace personal belongings such as furniture or clothing.
Loss of use. Pays for hotel stays, restaurant meals or other expenses if you have to live elsewhere while your home undergoes covered repairs.
Personal liability. Covers legal expenses and damages if you're responsible for injuries to other people or their property.
Medical payments. Covers injuries to guests in your home, regardless of fault.
For more details, see What Does Homeowners Insurance Cover?
State Farm also includes an "Increased Dwelling Limit," which automatically extends your dwelling coverage up to 20% above your chosen limit. As long as you've insured your home at least up to its estimated replacement cost, you won't pay anything to add this to your policy.
Say State Farm estimates that your home will cost $300,000 to rebuild, so that's how much dwelling coverage you've selected on your policy. If a disaster strikes your area and construction costs go up accordingly, State Farm could pay up to 20% more — or a total of $360,000 — to rebuild your home. Learn more about extended replacement cost coverage.
State Farm homeowners policies also generally include replacement cost coverage for your personal belongings. Having this type of coverage ensures that you can replace damaged or stolen items with brand-new replacements.
Without replacement cost coverage, an insurance company would pay you the actual cash value of your destroyed or stolen stuff after a claim. So if a fire destroys your 15-year-old bedroom set, you’d get a payout based on what the furniture was worth at the time of the fire — not enough to buy a brand-new set.
Optional State Farm home insurance coverage
State Farm offers a long list of other add-ons that may be available for an extra charge:
Backup of sewer or drain coverage.
Service line coverage for damaged underground utility lines.
Coverage for the breakdown of home systems, such as furnaces and air conditioning units.
Reimbursement for certain costs related to building codes or zoning laws.
Identity fraud, cyberattacks and cyber extortion coverage.
Liability coverage for libel, slander or other personal injury claims.
Coverage to replace a damaged water heater, air conditioner or heating unit with a more energy-efficient model.
Home rental coverage for homes that are rented out more than 30 nights a year.
Coverage for vandalism or broken glass if your home is left vacant more than 30 days.
Incidental business coverage for people who work from home.
Coverage for your portion of a loss that affects all members of a homeowners association.
Coverage for structures located outside the premises of your home.
Liability coverage for those providing in-home care or working as nurses.
Before choosing any of these coverage options, read the fine print or ask your agent to talk you through any limitations and exclusions.
What’s not covered
Like most homeowners insurance companies, State Farm won’t cover damage from flooding or earthquakes with its standard home insurance policy. You’ll need to buy separate coverage for these disasters.
Also not covered: mudslides, nuclear hazards, animal infestations, contamination, and wear and tear.
Most flood insurance in the U.S. is provided by the federally funded National Flood Insurance Program. However, private flood insurance may also be available to you. Learn how to find the best flood insurance.
State Farm home insurance rates
NerdWallet compared State Farm's average annual rates for homeowners insurance to those of several major competitors in ZIP codes across the U.S. State Farm’s average annual rate was $1,935, slightly above the national average of $1,915 per year. Below are average rates for a few other major U.S. insurers.
Company | Average annual rate |
---|---|
$1,815 | |
$1,935 | |
$2,010 | |
$2,205 | |
$2,270 | |
$2,415 | |
USAA* | $1,875 |
*USAA homeowners insurance is available only to active-duty military members, veterans and their families. |
Our sample rates are for 40-year-old homeowners with good credit, a $1,000 deductible, $300,000 in dwelling coverage and $300,000 in liability insurance. Your own rates will be different.
Discounts
State Farm has a limited lineup of homeowners discounts, and they vary by state. Depending on where you live, you might be able to save by:
Bundling policies from State Farm.
Installing home monitoring systems, such as burglar or smoke alarms.
Having a roof made of specific materials, like hail-resistant shingles.
Having certain wind mitigation features on your home.
Consumer complaints
State Farm had fewer than the expected number of complaints to state regulators relative to its size for home insurance, according to three years' worth of data from the National Association of Insurance Commissioners.
What Reddit users say about State Farm
Reddit is an online forum where users share their thoughts in “threads” on various topics. The popular site includes plenty of discussion on financial subjects like homeowners insurance, so we sifted through Reddit forums to get a pulse check on how users feel about insurers. People post anonymously, so we cannot confirm their individual experiences or circumstances.
The comments about State Farm on Reddit are mixed, with some users complaining about claim processing issues or policy non-renewals. Several Redditors reported that their home insurance premiums have gone up, though others noted that this is happening across the industry and isn’t specific to State Farm. Other commenters said State Farm actually offered cheaper rates than their previous insurers.
Questions from Reddit: Our experts answer
Does State Farm home insurance cover flood or water damage?
A standard State Farm homeowners policy will usually cover certain types of water damage, such as a burst pipe, sudden leak or ice dam. If you’ve added water backup coverage to your policy, it will also pay for damage from backed-up drains or sewers. However, claims due to flooding, tidal waters, tsunamis and overflowing bodies of water are typically not covered.
Will State Farm drop you for filing too many claims?
Any insurance company, including State Farm, may choose not to renew your policy for a variety of reasons. If you’ve filed more than one claim in a short period of time, an insurer may consider you a high-risk customer and decide not to renew your policy. Learn what to do if your insurer drops you.
Digital experience
State Farm's website is intuitive and user-friendly, allowing you to get a quote or file a claim online right from the homepage. The company's "find an agent" tool is equally easy to use if you need to talk through an issue with a live person.
One nice feature is the ability to quickly access certain tasks — including paying your bill and enrolling in autopay — without having to log in with a password.
There's plenty of useful information for homeowners on the State Farm site, though it sometimes takes a little scrolling to find. Keep an eye out for the Simple Insights section of the site for in-depth tips.
State Farm also has a highly rated mobile app that you can use to view policy information, file a claim and make payments in a variety of ways, including with Apple Pay or Google Pay. If you use State Farm's investing services, you can also access those on the app.
How to file a claim with State Farm
You can file a State Farm claim online, on the mobile app or by calling 800-SF-CLAIM. Once the claim is in progress, you can track it online or in the app. State Farm may pay you via direct deposit or check.
Learn more about how to file a home insurance claim.
How to contact State Farm customer service
Got questions? You can reach out to a local State Farm agent, fill out an email form, use the company's chatbot or call 800-782-8332.
State Farm home insurance vs. competitors
State Farm home insurance vs. Allstate
Although State Farm and Allstate have a lot in common, there are key differences between them when it comes to how they cover the structure of your home and how many consumer complaints each company draws. Check out Allstate vs. State Farm Home Insurance to learn more.
Current Product
NerdWallet rating 4.5 /5 | NerdWallet rating 4.5 /5 |
Complaints to NAIC Fewer than expected | Complaints to NAIC Close to expected |
Coverage More than average | Coverage About average |
Discounts Average set of discounts | Discounts Great set of discounts |
Bottom line Well-established insurer with a lengthy list of coverage options. | Bottom line Widely available across the U.S. with lots of ways to customize your policy. |
State Farm home insurance vs. USAA
The biggest difference between State Farm and USAA home insurance is who can buy it. While just about anyone can get a State Farm policy, USAA sells home insurance only to active military, veterans and their families.
USAA's policies include unique perks that appeal to its clientele. For example, it covers military uniforms without a deductible. But it also includes coverage that benefits all homeowners, such as replacement cost coverage for personal property. That means if your stuff is stolen or destroyed, USAA will pay enough to buy brand-new replacements. This coverage is also available from State Farm, but it may cost extra.
Learn more with our USAA home insurance review.
Current Product
NerdWallet rating 4.5 /5 | NerdWallet rating 5.0 /5 |
Complaints to NAIC Fewer than expected | Complaints to NAIC Far fewer than expected |
Coverage More than average | Coverage About average |
Discounts Average set of discounts | Discounts Average set of discounts |
Bottom line Well-established insurer with a lengthy list of coverage options. | Bottom line Offers perks and affordable rates for the military community. |
State Farm home insurance vs. Progressive
The main difference between State Farm and Progressive home insurance is that State Farm sells its own policies, while Progressive works with third parties.
When you shop for a policy on the State Farm site or through an agent, you'll get a quote for a State Farm policy — but when you shop with Progressive, you may be able to choose between quotes from multiple companies.
Both State Farm and Progressive offer discounts when you bundle more than one policy (such as homeowners and auto).
Check out our Progressive home insurance review to learn more.
Current Product
NerdWallet rating 4.5 /5 | |
Complaints to NAIC Fewer than expected | Complaints to NAIC No data |
Coverage More than average | Coverage No data |
Discounts Average set of discounts | Discounts No data |
Bottom line Well-established insurer with a lengthy list of coverage options. | Bottom line Best for Progressive auto customers looking to bundle their policies. |
» MORE: State Farm pet insurance review
Other home insurance companies to consider
Not ready to make a decision? You may be interested in these other homeowners insurance companies:
How we rate homeowners insurance
NerdWallet’s star ratings reward companies for consumer-first features and practices. We evaluate factors such as financial strength, consumer complaints, coverage, discounts and customer experience.
In our research, we analyzed:
More than 270 million homeowners insurance rates.
More than 50 insurance companies.
Nearly 200 homeowner profiles.
View our complete homeowners insurance rating methodology.
Methodology
Homeowners insurance star ratings methodology
NerdWallet’s homeowners insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, consumer complaints, coverage, discounts and online experience. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews.
Here’s how we weighted each category to come up with our list of the best home insurance companies:
Consumer complaints (30%).
Financial strength (30%).
Coverage (20%).
Consumer experience (10%).
Discounts (10%).
Read our full ratings methodology for home insurance.
Insurer complaints methodology
NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2021-2023. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Ratios are determined separately for auto, home (including renters and condo) and life insurance.
Homeowners insurance rates methodology
NerdWallet calculated median rates for 40-year-old homeowners from various insurance companies in every ZIP code across the U.S. All rates are rounded to the nearest $5.
Sample homeowners were nonsmokers with good credit living in a single-family, two-story home built in 1984. They had a $1,000 deductible and the following coverage limits:
$300,000 in dwelling coverage.
$30,000 in other structures coverage.
$150,000 in personal property coverage.
$60,000 in loss of use coverage.
$300,000 in liability coverage.
$1,000 in medical payments coverage.
We made minor changes to the sample policy in cases where rates for the above coverage limits or deductibles weren’t available.
These are sample rates generated through Quadrant Information Services. Your own rates will be different.
In This Review . . .