Our Take
5.0
NerdWallet rating
The bottom line:
With Stripe Terminal, you can integrate in-person payments into your online payment setup, or vice versa. Stripe Terminal's transparent pricing and customizable features make it a good choice for online-first businesses looking to expand to in-person sales. It is not a POS system, but it can be integrated with the point-of-sale application you use, although that will likely require coding work.
Stripe Terminal
Payment processing fees
2.7% + 5¢ in-person; 2.9% + 30¢ online.
Monthly fee
$0.00
Learn more
on Stripe's website
Pros & Cons
Pros
- No monthly software fees.
- No long-term contracts or termination fees.
- 24/7 chat support.
- Supports more than 135 currencies.
Cons
- Does not include a POS app or standard POS capabilities.
- Likely requires coding and developer expertise.
- No phone or email support.
Full Review
Stripe is well known as a powerful payment processing platform for e-commerce businesses, and as of 2019, the company also offers Stripe Terminal. With Stripe Terminal, you can integrate Stripe payments into your existing in-person checkout flow or build in-person payments into your existing mobile or web-based application.
The software works both ways, but it’s best used by e-commerce merchants looking to add in-person payments. The company provides detailed instructions for integrating Stripe Terminal with an existing Stripe Connect platform as well as your point-of-sale application. To be clear, Stripe Terminal is not a point-of-sale (POS) system but rather a way to capitalize on Stripe’s top-notch payment processing for in-person transactions.
If you’re already a Stripe user or are comfortable with advanced developer tools, it’s a worthy extension. If you have developer experience, you can integrate your payment processing with one of several hardware options through its software development kit, or use one of Stripe’s no-code POS partners. Several of these integrated partners are free to use.
But if you do most of your business in person, want a more user-friendly payment processing option or, especially, if you’re looking for an out-of-the-box POS solution, it’s best to go with a more straightforward POS system like Square or Shopify.
Stripe is a powerful payment processor
Stripe Terminal is best for businesses that:
- Primarily sell online. Online-first businesses seeking optional in-person functionality may have great success with Stripe Terminal.
- Have access to developer resources. Integration of Stripe’s strong payment processing capabilities with your online platform and/or POS requires coding experience.
- Already have a strong POS solution or don’t require one. While Stripe Terminal can be integrated with either a no-code POS partner or your existing POS application with coding work, it is not itself a POS system.
Deciding factors
Payment processing model | Flat rate. |
Payment processing fees |
|
Monthly fee |
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Hardware cost |
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Contract length | No set contract length and no fees for termination as long as there are no pending transactions. |
Customer support | 24/7 phone, chat and email support. |
Where Stripe Terminal stands out
Highly customizable
If you (or someone on your team) has developer experience, you can take full advantage of Stripe’s customizable checkout flow. You can use its API to create a payment processing setup that works for your business and integrates into mobile and desktop applications.
For a more user-friendly option, Stripe also partners with platforms that provide no-code POS solutions, as well as companies that provide hired experts to do the customization for you.
Pricing
Stripe’s pricing is fully transparent, and its payment processing fees are comparable to competitors like Square and PayPal. Unlike with many POS systems and payment processors, there’s no monthly subscription fee to use the software, so your only costs will be an initial hardware purchase and per-transaction payment processing fees.
Integrations
Stripe Terminal works with Stripe Payments, Connect and Billing so you can manage online and in-person sales in one place. Stripe also integrates with outside applications, including digital wallets, Xero, HubSpot, Mailchimp and more, and can also integrate into your business’s own mobile app.
Flexible API
With Stripe Terminal, you can create customized email receipts and reader splash screens, as well as integrate into JavaScript-, iOS- and Android-based point-of-sale applications for more customization.
Where Stripe Terminal falls short
Online-first
Stripe is geared primarily toward online businesses. Its in-person transaction capabilities are a fairly new extension and aren’t intuitive for users without a developer background.
If your business already uses Stripe and you’re looking to add in-person transactions, the company’s 24/7 support and no-code POS integrations can help you get through the integration process, but it’s not the best option for new or brick-and-mortar-only businesses.
Requires developer experience
Even if you’re only using Stripe’s online payment processing system, many of its advanced features and customization tools require some coding. To use Stripe with your POS system and process in-person payments, you’ll need to set up a Stripe Terminal SDK before you can connect to a card reader.
There are several ways to do this, and Stripe provides clear step-by-step instructions on its support website, but without developer experience, this process can be complicated and may take some time to learn before you can start taking payments.
However, Stripe does integrate with over a dozen no-code POS software options, so if you’re willing to add on an extension, you can bypass the SDK process.
Alternatives to Stripe Terminal
Shopify
Why we like it: Like Stripe, Shopify is online-first and in-store second. It’s ideal for multi-channel sellers, either in multiple online locations (Amazon, Facebook, Etsy etc.) or both in-person and on the web. Its payment processing rates are comparable to Stripe’s, but Shopify makes it easier to integrate in-person and online sales without developer experience. And for businesses in need of a complete POS solution — with tools for tracking inventory, managing employees and viewing business reports — Shopify POS can do what Stripe Terminal cannot. Read our full Shopify POS review.
Shopify e-commerce plans:
- $29 for Shopify Basic when billed annually (or $39 when paid monthly).
- $79 for regular Shopify when billed annually (or $105 when paid monthly).
- $299 for Shopify Advanced when billed annually (or $399 when paid monthly).
- Custom pricing for Shopify Plus.
- All e-commerce plans come with POS Lite for selling in-person. Upgrading to POS Pro for brick-and-mortar businesses costs an extra $89 per location.
Shopify’s alternative solutions for mainly selling in-person:
- $5 for Starter plan, which includes one POS Lite location.
- $79 (when billed annually) for Retail plan, or $89 when paid monthly; includes one POS Pro location.
- 2.5%, 2.7% or 2.9% plus 30 cents for online payments for Advanced, Shopify or Basic plan, respectively.
- 2.4%, 2.5% or 2.6% plus 10 cents for in-person payments for Advanced, Shopify or Basic plan, respectively.
- $49 for Tap & Chip card reader.
- $219 for Tap & Chip countertop kit (iPad not included).
- $349 for Shopify POS terminal.
- $459 and up for POS terminal countertop kits.
Square
Why we like it: Square POS offers both free and paid software options for restaurants and retail businesses. It’s easy to learn, mobile-friendly and comes with dozens of useful features, including reporting and inventory management, even in the free version. Hardware options range from free to $799 and up. It’s less customizable than Stripe, but much more user-friendly for businesses making in-person and online sales. Read our full Square POS review.
- $0 for Square POS, Restaurant, Retail and Appointments Free plans.
- $29 for Square Appointments Plus plan.
- $69 for Square Appointments Premium and Square Restaurants Plus plans.
- $89 for Square Retail Plus plan.
- $165 for Square Restaurant Premium plan.
- Custom pricing for Square Retail plan.
- 2.6% plus 10 cents for in-person transactions.
- 2.9% plus 30 cents for online transactions.
- 3.5% plus 15 cents for manually keyed transactions.
- 3.3% plus 30 cents for invoices.
- $0 for Square magstripe-only card reader ($10 for each additional reader) or if using Tap to Pay for iPhone (iPhone not included).
- $59 for Square Reader contactless and chip card reader.
- $149 for Square Stand iPad POS or Square Stand Mount (iPad not included; monthly financing available).
- $299 for Square Terminal mobile card reader with built-in printer (monthly financing available).
- $799 for Square Register two-screen system (monthly financing available).
Compare POS providers
To compare POS options, check out NerdWallet’s list of point-of-sale systems that are best for small-business owners. Our recommendations are based on the provider’s pricing and transparency, software and hardware options, system functionality, customer support, software integrations and contract requirements.
Learn more
on Stripe's website
Methodology
NerdWallet’s point-of-sale systems provider ratings reward companies whose products and services are priced well and work in a variety of payment scenarios, among other criteria. Ratings are based on weighted averages of scores in several categories, including cost, system capabilities, contract requirements, customer service and integrations and add-ons. Learn more about how we rate point-of-sale (POS) systems providers.
These ratings are a guide, but services, hardware and pricing can vary widely from business to business and provider to provider. We encourage you to shop around and compare several providers.
NerdWallet does not receive compensation for any reviews. Read our editorial guidelines.
Frequently Asked Questions
Stripe Terminal is a software integration that enables businesses to take in-person payments. It’s ideal for online businesses that already use Stripe for online payments.
Stripe does not offer a POS system. It does, however, integrate with many point-of-sale applications. Integration typically requires coding, though Stripe also has several POS partner platforms offering solutions that don’t require coding.
