The Guide to Singapore Airlines Wi-Fi

Staying connected, even while traveling, is becoming ever more important. This is why airlines have done their best to beef up in-flight Wi-Fi options — whether that’s by offering free messaging or even providing internet capable of streaming video.

Singapore Airlines’ Wi-Fi is among the better options available and is free for nearly everyone to use. Let’s take a look at which aircraft feature in-flight Wi-Fi, how much it costs and ways to get it for free.

Does Singapore Airlines have Wi-Fi?

All of Singapore's aircraft with the exception of the Boeing 737-800 NG include in-flight internet access.

Be aware that the in-flight Wi-Fi isn’t suitable for activities such as using a virtual private network (VPN) or making phone calls.

Singapore’s in-flight Wi-Fi page notes that for best success, you’ll want to enable low-data mode on your phone. You should also disable auto downloads and backups. Streaming is not supported.

Unusually, Singapore Airlines also allows guests to connect to data roaming from their phones while aboard. To use roaming on your phone, you’ll need to have a phone plan that works with either Aeromobile or OnAir.

You’ll then need to connect to the designated Wi-Fi and wait for an SMS message to verify access. After that, you’ll be able to text and use the internet on your phone by relying on its roaming capabilities.

» Learn more: Terrible in-flight Wi-Fi: Can you get a refund?

Singapore Airlines Wi-Fi cost

The cost for using Wi-Fi on a Singapore Airlines flight will vary based on how much time you’re planning to be online. There are no data caps:

In-flight Wi-Fi is only available at specific times, when the plane is traveling above 10,000 feet. You also won’t have access when flying over India, Iran and Turkey on specific aircraft.

» Learn more: The best travel credit cards right now

Does Singapore Airlines have free Wi-Fi?

Unlike other airlines that restrict complimentary Wi-Fi to premium cabin passengers, Singapore Airlines has free Wi-Fi for almost everyone. This includes:

• First class passengers.

• Business class passengers.

• Those who hold a Singapore Airlines co-branded credit card in any cabin.

• Members of Singapore KrisFlyer in any cabin. 

The Wi-Fi on offer is unlimited for the duration of the flight.

» Learn more: What credit card is best for international award travel?

How to connect to Singapore Airlines Wi-Fi

Charge your device and follow the steps to connect to Singapore in-flight Wi-Fi:

• Put your device in airplane mode, if applicable.

• Select the KrisWorld network, and you’ll be redirected to the in-flight Wi-Fi portal.

• From there, you can access your complimentary Wi-Fi (if applicable) or pay for your connection.

Limiting the cost of Singapore Airlines Wi-Fi

If you don’t want to join KrisFlyer or don’t already have an account when you’re on board, you may be forced to shell out for a Wi-Fi plan during your flight. However, it’s reasonably priced and — more importantly — there are ways to erase the cost even if you’re charged.

Many travel credit cards offer credits that can help offset the cost of Wi-Fi. These include:

Other cards featuring travel credit benefits include:

• Hilton Honors American Express Aspire Card: $200 incidental airline fee credit ($50 per quarter).

• U.S. Bank Altitude™ Reserve Visa Infinite® Card (no longer accepting applications): $325 annual travel credit. 

Terms apply.

Double-check the terms and conditions on these cards to ensure that the purchase of in-flight Wi-Fi qualifies for the fee credit, as some can be stricter than others.

To use the credit, you’ll simply need to put the purchase on your eligible credit card. You’ll be automatically reimbursed as a statement credit.

» Learn more: How credit card annual travel credits work

Singapore Airlines Wi-Fi, recapped

Although you won’t be online from takeoff to touchdown, Singapore’s in-flight Wi-Fi is relatively affordable for most passengers. Even better, if you’re a member of the airline’s loyalty program, in-flight internet access is completely free.

To view rates and fees of The Platinum Card® from American Express, see this page. To view rates and fees of The Business Platinum Card® from American Express, see this page.