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Published August 29, 2024
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How To Transfer A Credit Card Balance

Transferring a credit card balance from one card to another is fairly straightforward, but fees and rates can differ among issuers.

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Transferring a credit card balance from one card to another is fairly straightforward, but fees and rates can differ among issuers.  

Check your eligibility

Before you transfer a credit card balance, make sure you and your debt are eligible. 

  • Ensure the new issuer allows transfers from your existing card’s bank. In general, you can’t transfer debt from within the same parent bank. Read more about credit card exclusion below. 
  • Check that the transfer limit on the new card is enough to move all of your debt. For example, if the transfer limit is 80% of your available credit (and you want to transfer $5,000 of debt), you’d need $6,250 of credit on your new card to complete the transfer. Keep in mind that a transfer fee may apply, such as 3% of the transaction. The transfer limit typically includes this fee, so be sure to add it into your calculations. 
  • Consider any residential or income requirement for new cards. If you’re transferring a balance to a new card, you need to meet the eligibility requirements like anyone else. Some cards only allow permanent residents with annual incomes above a set amount to apply. 

Gather your documents

Most balance transfers can be applied for online. Before you start, get the following documents and information ready in digital format, if applicable:

  • identification documents, such as a passport or driver’s licence 
  • financial information, such as income, payslips and living expenses 
  • account number and details of the card you’re transferring the balance from 
  • the ideal credit limit for the new card

Apply for the transfer

  • New card: If you’re taking advantage of a balance transfer offer on a new card, you’ll need to apply for the card and complete the section on balance transfers during the application process, providing details about your current card and how much you’re moving over. Once approved, the transfer is made. It can take up to two weeks to process, depending on the bank or issuer.  
  • Existing card: If you’re transferring a balance to a credit card you already own, you typically have to complete a balance transfer application from your issuer, which can be done online. You’ll likely need to submit your contact information, as well as the account details for both cards — the card you’re moving the balance from and the card you’re moving it to.

Don’t forget the old card

Once you’ve transferred the balance to your new card, remember to cancel the old one. Or, if you’d prefer to keep the account open, remember to pay any balances still left on the card, as well as any annual fees. Also, check there aren’t any recurring charges being made to the card, like a phone bill that could silently rack up debt.

Pay off your balance

The final step to transferring a balance is to pay it off. This means creating a repayment plan: 

  • First, divide the amount you owe by the number of months the promotional interest rate is active. For example, if you transfer $5,000 at 0% for 24 months, with a 3% transfer fee, then divide $5,150 by 24, which equals $215. 
  • Next, set up a direct debit of $215 to the credit card every month. This way, you’ll be able to chip away at the debt, interest free, and have it paid off by the time the promotional period ends. 

🤓 Nerdy Tip

Try to avoid using the new card for purchases while you pay off the debt. If you need to use the card, make sure you pay off the new charges in full each month and then make a payment toward your transferred debt. 

Rules and restrictions

Before you apply for a balance transfer, it’s important to be aware of the possible restrictions that can apply. 

Excluded credit cards

In general, you can’t transfer credit card balances between cards with the same parent bank. For example, if you have $5,000 on an ANZ credit card, you can’t apply for another ANZ credit card and move the debt over. 

In some cases, seemingly different banks can have the same owners, such as St George Bank, BankSA and Bank of Melbourne. These banks are actually part of the same network of branches, which means you cannot transfer balances between them.  

In addition, you typically can’t transfer balances from credit cards issued outside of Australia or from cards that are in default. This applies to all cards named in the transfer application, as well as other cards you may have with the new bank. 

» MORE: How do credit card companies work in Australia?

Transfer limits

Credit card issuers often place limits on how little or how much you can transfer. For example, one bank may limit your transfer to 95% of the available credit on your new card, or a dollar amount of $30,000. Balance transfer fees may also be included in this limit. 

Banks may also impose minimums, such as $100. Transfer requests outside of these parameters may lead to a declined application. 

» MORE: Can you increase your credit card limit?

Transfer technology

Some banks may require BPAY or cheque payments to complete the transfer. Make sure your current card has the right capabilities before applying.

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