Annual. Fee
Up to $120

Purchase Rate
Flat monthly fee

Rewards Rate
N/A

Intro Offer
N/A

The Flex Card is a no-frills digital card without interest charges, plus the small monthly fee can be waived. It has the lowest costs of all six Westpac credit cards — as long as it’s used responsibly and the balance is paid off in full before the next statement is due.

Fees, interest rates and other details

Feature	Westpac Flex Card
Monthly fee	$0 (or $10 if you don’t pay your balance off in full each billing cycle).
(Variable) purchase rate	None.
(Variable) cash advance rate	Not offered.
Balance transfer rate	Not offered.
Credit limit	$1,000.
Minimum repayment	$40, or paid in full if the closing balance is less than $40.
Interest-free days on purchases	Not available.
Additional cardholders	Not available.
Card network	Mastercard.
Intro offer	None.
Rewards program	None, but the card comes with access to bonus cashback and offers via Westpac Extras.
Included insurance	None.
Benefits	• Earn bonus cashback when you shop via the Westpac Lounge on ShopBack. You must create a ShopBack account and link it to your Westpac card to earn. • Sign up for Westpac Extra to get even more special cashback offers and claim discounts. • Digital cards are instantly available for use once approved. (Physical cards are available upon request.) • Digital CVC that refreshes every 24 hours to help reduce the risk of fraudulent activity. • Compatible with Apple Pay and Google Pay digital wallets. • Westpac Protect™ SMS Code. • Fraud Money Back Guarantee.

Basic overview

The Westpac Flex Card is a no-interest credit card with a $1,000 credit limit. It doesn’t impose foreign transaction fees or charge late fees. You can start using the digital card instantly if your application is approved.

While not a rewards card, the Flex Card does allow you to earn bonus cashback on eligible transactions through the ShopBack platform and claim Westpac Extras offers.

Important: To use the Flex Card, you must set up Autopay, Westpac’s direct debit service for automatic payments. You must be prepared with enough funds in your linked bank account to cover the minimum payment or closing balance when your statement is due. If your bank balance typically falls low, you may get hit with dishonour fees or additional penalties. So, carefully consider whether you can meet the Autopay requirement before applying.

» MORE: Here’s what you should know before setting up automatic credit card payments

Understanding the monthly fee

Westpac will charge a $10 monthly fee if you do not pay off the card’s balance in full every month. Over a year, this can add up to $120 — similar to the amount you’d owe if the interest rate was 12% per annum and you carried a daily balance of $1,000.

The best way to avoid the monthly fee is to pay off your balance in full every month.

If you cannot do this, you’d need to spend enough via the ShopBack platform to earn $10 monthly cashback. But remember, you don’t want to spend money unnecessarily just to save $10. Only take advantage of these cashback offers when they make sense to your budget and needs.

Offers and rewards

Welcome offer

Earning ShopBack cashback

Redemption options

The Westpac Flex Card does not have a welcome offer, as of this writing.

You can earn bonus cashback when you shop via the Westpac Lounge on ShopBack. To start earning, you must first create a ShopBack account online or via the Westpac mobile app.

Cashback offers vary depending on the item you purchase through ShopBack. Westpac cardholders can get an additional 10% cash back on select brands.

Any cash you earn back via the ShopBack platform is deposited into your ShopBack account within 90 days of the transaction. You can keep the cash in your account, or transfer it to a PayPal account or bank account.

Eligibility

Who may be eligible?

This card is currently only available to existing Westpac customers. In addition, to apply for the Westpac Flex Card, you must:

be at least 18 years of age or older
be an Australian citizen or permanent resident and have a residential address
have a regular income (verifiable for at least three months)
have an eligible Australian bank account
be up-to-date with all your regular payments, such as rent and phone bill
not submitted an application for the Flex Card in the last 90 days.

» MORE: How long does it take to get a credit card?

Who might be suited to this card?

According to Westpac’s Target Market Determination (TMD)[1], this product may be suitable for applicants who:

need a credit card that provides access to revolving credit
do not want to pay interest
want a $1,000 credit limit
want a card where no monthly fee is charged if the outstanding balance is paid in full by the due date
want a card with no late payment fees, no foreign transaction fees for online and overseas purchases
want a digital card
are able to meet repayment obligations.

Who might not be suited to this card?

Westpac’s TMD states that this product may not be suitable for applicants who:

are seeking a card that earns reward points and wants access to travel-related benefits
are seeking a card with features such as a balance transfer from one or multiple credit or store cards or want access to cash advance
have a longer-term or specific borrowing need.

How to submit an application

If you want to submit a credit card application for the Westpac Flex card online, make sure you meet all of the above eligibility requirements and have the following items handy before you start:

two forms of identification, such as an Australian driver’s licence and an Australian passport
online banking details
mobile phone number.

Once you’re ready, click on the ‘Apply Now’ button and follow the online prompts. The process shouldn’t take longer than 10 minutes.

» MORE: 9 things to know before getting your first credit card

Customer satisfaction ratings

Note: Customer review websites can be insightful, but keep in mind that the reviews may not accurately reflect the average experience; for example, unhappy customers may be overrepresented in these reviews. Products also change over time, and reviews may reflect experiences with features and benefits that are no longer available. Nevertheless, these sites are one way to learn more about the company and the products on offer before you make a decision.

As of this writing:

Based on over 200 Trustpilot reviews, Westpac scored: 1.5 out of 5 stars.
Based on over 1500 Product Review ratings, the Commonwealth Bank Low Fee credit card scored: 1.4 out of 5 stars.

NerdWallet does not endorse the above scores or reviews and provides them for illustrative purposes only.

The Westpac Flex Card has a credit limit of $1,000.

» MORE: What is a credit limit?

The Westpac Flex Card does not charge foreign transaction fees on purchases made in other currencies.

» MORE: How to use your credit card overseas

Westpac, “Westpac TMD Master Shell – Westpac Brand,” accessed June 28, 2024.

DIVE EVEN DEEPER

Pros and cons of using credit cards

Whether shopping in-store or online, know the pros and cons of using credit cards to benefit from fraud protection and other perks.

Alan Hartstein

Types Of Credit Cards In Australia

Types of credit cards include rewards, low-interest, balance transfer and credit-building cards. When choosing a credit card, consider your spending habits and ability to repay the balance.

Kristie Kwok

Georgia Rose

What To Know About CVV and CCV Numbers in Australia

CVV stands for ‘card verification value’ — it’s a three- or four-digit security code found on debit and credit cards that helps protect against fraud.