Annual Fee
Up to $120

Purchase Rate
Flat monthly fee

Rewards Rate
N/A

Intro Offer
N/A

The Flex Card is a no-frills digital card without interest charges, plus the small monthly fee can be waived. It has the lowest costs of all ten Westpac credit cards — as long as it’s used responsibly and the balance is paid off in full before the next statement is due.

New applications must have their main income deposited into a Westpac account to apply for the Westpac Flex Card.

Fees, interest rates and other details

Feature	Westpac Flex Card
Monthly fee	$0 (or $10 if you don’t pay your balance off in full each billing cycle).
Purchase rate	None.
Cash advance rate	Not offered.
Balance transfer rate	Not offered.
Credit limit	$1,000.
Minimum repayment	$40, or paid in full if the closing balance is less than $40.
Interest-free days on purchases	Not available.
Additional cardholders	Not available.
Card network	Mastercard.
Intro offer	None.
Rewards program	None, but the card comes with access to bonus cashback and offers via Westpac Extras, Westpac Rewards and the Westpac Lounge on ShopBack.
Included insurance	None.
Benefits	• Earn bonus cashback when you shop via the Westpac Lounge on ShopBack. You must create a ShopBack account and link it to your Westpac card to earn. • Get access to deals and discounts through Westpac Extra and Westpac Rewards programs.. • Digital cards are instantly available for use once approved. (Physical cards are available upon request.) • Digital CVC that refreshes every 24 hours to help reduce the risk of fraudulent activity. • Compatible with Apple Pay, Samsung Pay and Google Pay digital wallets. • Westpac Protect™ SMS Code. • Fraud Money Back Guarantee.

Basic overview

The Westpac Flex Card is a no-interest credit card with a $1,000 credit limit. It doesn’t impose foreign transaction fees or charge late fees. You can start using the digital card instantly if your application is approved.

While not a rewards card, the Flex Card does allow you to earn bonus cashback on eligible transactions through the ShopBack platform and claim Westpac Extras and Rewards offers.

Important: To use the Flex Card, you must set up Autopay, Westpac’s direct debit service for automatic payments. You must be prepared with enough funds in your linked bank account to cover the minimum payment or closing balance when your statement is due. You may get hit with the $10 monthly fee if you don’t pay your bill in full by the due date.

» MORE: Here’s what you should know before setting up automatic credit card payments

Understanding the monthly fee

Westpac will charge a $10 monthly fee if you do not pay off the card’s balance in full every month. Over a year, this can add up to $120 — far more than what you might pay in interest on a regular low-rate credit card. For example, if you had a balance of $1,000 on a card with a 12% interest rate, and paid $90 toward the balance each month, you’d pay roughly $54 in interest by the end of the year. However, if you had a $1,000 balance on the Westpac Flex Card, and paid $90 toward the balance each month, you’d incur the full $120 in monthly fees by the end of the year.

The best way to avoid the monthly fee is to pay off your balance in full every month.
If you cannot do this, you’d need to spend enough via the ShopBack platform to earn $10 monthly cashback. But remember, you don’t want to spend money unnecessarily just to save $10. Only take advantage of these cashback offers when they make sense to your budget and needs.

Offers and rewards

Welcome offer

Earning ShopBack cashback

Redemption options

The Westpac Flex Card does not have a welcome offer, as of this writing.

You can earn bonus cashback when you shop via the Westpac Lounge on ShopBack. To start earning, you must first create a ShopBack account online or via the Westpac mobile app.

Cashback offers vary depending on the item you purchase through ShopBack.

Any cash you earn back via the ShopBack platform is deposited into your ShopBack account within 90 days of the transaction. You can keep the cash in your account, or transfer it to a PayPal account or bank account.

Eligibility

Who may be eligible?

This card is currently only available to existing Westpac customers. In addition, to apply for the Westpac Flex Card, you must:

be at least 18 years of age or older
be an Australian citizen or permanent resident and have a residential address
have a regular income (verifiable for at least three months)
have an eligible Australian bank account
be up-to-date with all your regular payments, such as rent and phone bill
not have submitted an application for the Flex Card in the last 90 days
have your main income deposited into an eligible Westpac account.

» MORE: How long does it take to get a credit card?

Who might be suited to this card?

According to Westpac’s Target Market Determination (TMD)[1], this product may be suitable for applicants who:

need a credit card that provides access to revolving credit
do not want to pay interest
want a $1,000 credit limit
want a card where no monthly fee is charged if the outstanding balance is paid in full by the due date
want a card with no late payment fees, no foreign transaction fees for online and overseas purchases
want a digital card
are able to meet repayment obligations.

Who might not be suited to this card?

Westpac’s TMD states that this product may not be suitable for applicants who:

are seeking a card that earns reward points and wants access to travel-related benefits
are seeking a card with features such as a balance transfer from one or multiple credit or store cards or want access to cash advance
have a longer-term or specific borrowing need.

How to submit an application

If you want to submit a credit card application for the Westpac Flex card online, make sure you meet all of the above eligibility requirements and have the following items handy before you start:

two forms of identification, such as an Australian driver’s licence and an Australian passport
online banking details
mobile phone number.

Once you’re ready, sign in to your Westpac account to apply and follow the online prompts.

» MORE: 9 things to know before getting your first credit card

Customer satisfaction ratings

Note: Customer review websites can be insightful, but keep in mind that the reviews may not accurately reflect the average experience; for example, unhappy customers may be overrepresented in these reviews. Products also change over time, and reviews may reflect experiences with features and benefits that are no longer available. Nevertheless, these sites are one way to learn more about the company and the products on offer before you make a decision.

As of this writing:

Based on over 260 Trustpilot reviews, Westpac scored: 1.4 out of 5 stars.
Based on over 1,640 Product Review ratings, Westpac scored: 1.3 out of 5 stars.

NerdWallet does not endorse the above scores or reviews and provides them for illustrative purposes only.

The Westpac Flex Card has a credit limit of $1,000.

» MORE: What is a credit limit?

The Westpac Flex Card does not charge foreign transaction fees.

» MORE: How to use your credit card overseas

Westpac, “Westpac TMD Master Shell – Westpac Brand,” accessed January 17, 2025.

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