American National Insurance Review 2025
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American National
American National sells a variety of policies, including auto and life, which means you can easily save by bundling multiple products.- Available in all 50 states and Puerto Rico.
- Low number of customer complaints for auto insurance.
- Few discounts available.
- Website lacks detailed coverage information
American National earned 3 stars out of 5 for overall performance. NerdWallet’s ratings are determined by our editorial team. The scoring formula takes into account consumer experience, complaint data from the National Association of Insurance Commissioners and financial strength ratings.
Founded in 1905 and based in Galveston, Texas, American National might be a good choice for someone looking to bundle their insurance policies. The company operates in all 50 states as well as Puerto Rico and offers a wide variety of products, including auto, life and renters insurance.
» MORE: The best car insurance companies
Why you can trust NerdWallet: Our writers and editors follow strict editorial guidelines to ensure fairness and accuracy in our coverage so you can choose the insurance policy that works best for you. These carrier ratings are specific to auto insurance — a company's rating for other products may be different on our site. See our criteria for evaluating auto insurance companies.
- How we review auto insurance companies
In our auto insurance reviews, our editorial team considers both the customer and the insurer. These are some of the factors we take into account:
Financial strength. We use A.M. Best ratings to confirm an insurer’s long-term financial stability and ability to pay claims. NerdWallet does not recommend companies with a rating lower than a B.
Complaints. These ratings are based on complaints to state regulators relative to a company’s size, according to three years’ worth of data from the National Association of Insurance Commissioners. The best auto insurance companies have fewer than the expected number of complaints.
Ease of use. This category looks at how easily consumers can interact with an insurer through its mobile app and website. This includes how much coverage information is offered online, whether a user can start and track a claim online and get a quote and mobile app scores based on the Apple and Google Play store ratings.
Discounts. We look at both the kind of discounts a company offers and the total number of discounts available.
Compare to other insurers
NerdWallet rating 3.0/5 |  NerdWallet rating 3.5/5 |  NerdWallet rating 2.0/5 |
Discounts Very few discounts | Discounts Average set of discounts | Discounts Average set of discounts |
Ease of use Below average | Ease of use Above average | Ease of use Above average |
NAIC complaints Far fewer than expected | NAIC complaints Close to expected | NAIC complaints Far more than expected |
Bottom line American National sells a variety of policies, including auto and life, which means you can easily save by bundling multiple products. | Bottom line Safeco auto policies offer some unique features, such as accident forgiveness, but falls short in customer service. | Bottom line Toggle sells customizable auto insurance policies in several states. |
American National auto insurance coverage
When you're shopping for car insurance coverage, it's important to understand what car insurance coverage you want and what you’re required to buy. For instance, most states require a minimum amount of car insurance to drive a vehicle. Alternatively, if you want extra protection, you may be interested in full coverage insurance. Read about the most common types of car insurance coverage to see how they work.
In addition to the usual car insurance coverage options like roadside assistance, American National Insurance sells:
Gap insurance, which pays the difference between the actual cash value of your car and the amount you owe on your car loan if your vehicle is totaled or stolen. You must have comprehensive and collision coverage to buy gap insurance.
ACE insurance, which stands for “added coverage endorsement,” and is used when you need to replace parts on a damaged vehicle.
Auto insurance policies from American National also include:
Discounted or no deductible. If you’re in a car accident with another American National customer, you may pay a lower deductible or none at all. This perk may not be available in all states.
If you buy comprehensive and collision insurance, benefits include:
Up to $2,000 worth of customized equipment coverage.
» MORE: Compare car insurance rates
Auto insurance discounts
You may be able to save on your auto insurance if you bundle it with a home insurance policy from American National.
First time shopping for auto insurance? Unsure of where to start? Check out our guide on how to shop for car insurance.
See what you could save on car insurance
Easily compare personalized rates to see how much switching car insurance could save you.American National life insurance coverage
The company offers four types of permanent life insurance: whole, universal, indexed universal and guaranteed universal.
Complaints
American National had far fewer than the expected number of complaints about auto insurance to state regulators relative to its size, according to three years’ worth of data from the National Association of Insurance Commissioners.
More about American National insurance
Website: American National’s website lets you speak with an agent, report a claim and make a payment, but doesn’t offer much information about auto insurance discounts.
Mobile app: You can use the American National app on Apple or Android devices to view your policy, make a payment or report a claim. You can also access your ID card and request roadside assistance.
Other insurance from American National
American National also sells the following types of policies:
Classic car.
Business.
Renters.
Health.
Farm and ranch.
Motorcycle.
Off-road vehicle.
Recreational vehicle.
Boat and watercraft.
» MORE: Get free car insurance quotes
Frequently asked questions
How can I contact American National?
How can I contact American National?
You can contact American National by phone at (800) 899-6519 Monday to Friday from 7:30 a.m. to 6:30 p.m. CST, Saturday 7 a.m. to 7 p.m. CST or Sunday 9 a.m. to 7 p.m. CST. You can also email the company at ServiceCenter@AmericanNational.com.
How do I file a claim with American National?
How do I file a claim with American National?
Auto claims can be reported online. You can also call 800-333-2860 to report a claim. If you have a question about an existing claim, you’ll need to email Claims@AmericanNational.com.
How do I get a quote from American National?
How do I get a quote from American National?
American National’s website doesn’t provide a place to get a quote online, but you can connect with an agent to get an insurance quote.
Methodology
Insurer complaints methodology
NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2021-2023. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Ratios are determined separately for auto, home (including renters and condo) and life insurance.
Auto insurance ratings methodology
NerdWallet’s auto insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, consumer complaints and discounts. Our “ease of use” category looks at factors such as website transparency and how easy it is to file a claim. Using our editorial discretion, we also consider customer satisfaction surveys. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines and full ratings methodology for auto insurance.
