Wellcare
3.15
CMS Star Rating
on NerdWallet
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The bottom line: Although Wellcare offers low-cost Medicare Advantage plans in 32 states, plans are consistently rated lower than competitors. Jump to: Full Review
3.15
CMS Star Rating
on NerdWallet
M-F 8am-10pm EST, Sa-Su 9am-9pm EST
Funds for extra benefits: Some Wellcare plans include the Spendables card, which comes preloaded with funds members can use on over-the-counter items, groceries, rent or utility assistance, gasoline, or home improvement and safety items, depending on the plan.
Part B premium coverage: Some plans include a Giveback benefit that refunds some or all of your Medicare Part B premium.
Star ratings: For 2025, Wellcare’s average star rating from Medicare — weighted by enrollment — is 3.15 stars (out of 5 stars), compared with an overall average among all plans of 3.92 stars.
Member discontent: Member experience on metrics like care coordination and customer service is below average.
Shrinking footprint: Wellcare offers Medicare Advantage plans in five fewer states in 2025 and is seeing declining enrollment overall.
3.82
CMS Star Rating
from UnitedHealthcare
4.27
CMS Star Rating
on NerdWallet
M-F 8am-10pm EST, Sa-Su 9am-9pm EST
3.63
CMS Star Rating
from Humana
3.93
CMS Star Rating
on NerdWallet
M-F 8am-10pm EST, Sa-Su 9am-9pm EST
» More options in our roundup of the best Medicare Advantage plans
3.82
CMS Star Rating
from UnitedHealthcare
3.63
CMS Star Rating
from Humana
» More options in our roundup of the best Medicare Advantage plans
Average star rating, weighted by enrollment: 3.15
Wellcare Medicare Advantage plans are rated well below the industry average, receiving an average rating of 3.15 stars out of 5 from Centers for Medicare & Medicaid Services (CMS) for 2025, weighted by enrollment. For comparison, the average weighted star rating for plans from all providers is 3.92.
None of Wellcare’s 2025 plans received star ratings higher than 3.5 stars.
CMS maintains its own database of star ratings on every Medicare Advantage and separate Medicare Part D plan, ranging from best (5 stars) to worst (1 star). The agency bases these ratings on plans’ quality of care and measurements of customer satisfaction, and ratings may change from year to year.
You can find a plan’s rating with the Medicare plan finding tool.
Of Wellcare’s HMO, PPO and PFFS plans in 2025, 7 in 10 offer a $0 premium. Of Medicare Advantage prescription drug plans with a monthly cost, the average premium in 2025 is $36.67, which is lower than most major providers. You'll also be responsible for paying your Medicare Part B premium, which is at least $174.70 per month in 2024 ($185 in 2025).
(Most people pay this standard Part B amount, but if your income is above a certain threshold, you’ll pay the income-related monthly adjustment amount (IRMAA). Some Medicare Advantage plans cover part or all of your Part B premium.)
Requirements for copays, coinsurance and deductibles vary depending on your plan, location and the services you use. Out-of-pocket costs to consider include:
The plan's deductibles.
Copayments and/or coinsurance for each visit or service. For instance, there may be a $10 copay for seeing your primary doctor and a $45 copay for seeing a specialist.
The plan’s in-network and out-of-network out-of-pocket maximums.
Whether your medical providers are in-network or out-of-network, and how often you may go out-of-network for care.
Whether you require extra benefits, and if the plan charges for them.
Here are some examples of Wellcare Medicare Advantage costs for some popular plans in a mid-range city:
Wellcare Medicare Advantage plan | Pricing |
---|---|
Wellcare Simple (HMO-POS) | Monthly premium: $0. Deductible: None. Out-of-pocket max: $3,500. Copays:
Dental allowance: $2,000. |
Wellcare Giveback Open (PPO) | Monthly premium: $0. Deductible: $270 for some Part B services. Out-of-pocket max: $8,300 in-network. Copays:
Dental allowance: No limit, but most comprehensive dental services aren't covered. |
Wellcare Simple Open (PPO) | Monthly premium: $0. Deductible: None. Out-of-pocket max: $4,200 in-network. Copays:
Dental allowance: $3,000. |
Selected plans are available in ZIP code 27513. *Inpatient hospital copay is per day for days 1-6. **Inpatient hospital copay is per day for days 1-8. | |
Sources: |
To get a sense of costs, use Medicare’s plan finding tool to compare information among available plans in your area. You can select by insurance carrier to see only Wellcare plans, or compare across carriers.
Wellcare offers Medicare Advantage prescription drug plans as well as stand-alone prescription drug plans and Medicare Advantage plans without drug coverage.
Plan offerings include the following types:
In its 2024 U.S. Medicare Advantage Study — the 10th it’s done so far — J.D. Power measured member satisfaction with Medicare Advantage plans based on eight factors ranging from level of trust to how well a provider resolves problems or complaints. The study was fielded in the 10 biggest state Medicare markets, and here’s how Wellcare ranked in the locations where it had enough market share to be considered:
California: 8th out of 8.
Florida: 6th out of 6.
Georgia: 4th out of 4.
Illinois: 5th out of 5.
Texas: 6th out of 6.
The National Committee for Quality Assurance rates health insurance plans on a 5-point scale (with 5 being best) based on clinical quality, member satisfaction and results from the NCQA Accreditation Survey. The ratings highlight the results of care and what patients say about their care.
In September 2024, the NCQA ranked Wellcare plans between 2.5 and 3.5 stars, with five of the nine rated plans scoring 2.5 stars.
Wellcare offers Medicare Advantage plans in 32 states.
Parent company Centene is the fifth-largest Medicare Advantage provider among for-profit health plans. More than 1.1 million Medicare beneficiaries are enrolled in a Centene Medicare Advantage plan, but the company lost 212,000 members for the 2024 plan year.
Wellcare was founded in 1985 and became a subsidiary of Centene in 2020. The company's headquarters are in Tampa, Florida. Wellcare offers coverage through Medicare Advantage and Medicare prescription drug plans.
Wellcare members can contact their plan’s customer service in the following ways:
Send a question through a Contact form.
Visit your Wellcare state page (search “Wellcare” and your state) and select Contact Us. This page contains phone numbers for current and prospective Medicare members, prescription drug plan members and a Nurse Advice Line, depending on the state.
Get more information below about some of the major Medicare Advantage providers. These insurers offer plans in most states. The plans you can choose from will depend on your ZIP code and county.
It’s important to do your research before selecting a Medicare Advantage plan for yourself. Here are some questions to consider asking:
What are the plan’s costs? Do you understand what the plan’s premium, deductibles, copays and/or coinsurance will be? Can you afford them?
Is your doctor in-network? If you have a preferred medical provider or providers, make sure they participate in the plan’s network.
Are your prescriptions covered? If you’re on medication, it’s crucial to understand how the plan covers it. What tier are your prescription drugs on, and are there any coverage rules that apply to them?
Is there dental coverage? Does the plan offer routine coverage for vision, dental and hearing needs?
Are there extras? Does the plan offer any extra benefits, such as fitness memberships, transportation benefits or meal delivery?
3.15
CMS Star Rating
Wellcare offers some perks, such as Giveback plans that cover part or all of your Part B premium, but star ratings and member satisfaction fall below other major providers.
M-F 8am-10pm EST, Sa-Su 9am-9pm EST
Speak to a licensed insurance agent on askchapter.org
on NerdWallet
States available
32 states
Members in high-rated plans
Low (49% or less)
Member experience
2.72 (Below average)
States available
32 states
Members in high-rated plans
Low (49% or less)
Member experience
2.72 (Below average)
Pros
Cons
The Medicare Advantage marketplace is concentrated among just a handful of companies; in many places, one insurer serves more than half of the market. NerdWallet reviewed 26 Medicare Advantage brands, with some insurers having more than one brand under their umbrella. (For example, Blue Cross Blue Shield includes the brands Anthem and Highmark.) At the national level, these reviews include nine of the 10 largest brands by enrollment. At the state level, our research includes at least one major insurer in 47 of the 49 states that offer Medicare Advantage plans, and includes the top two insurers in 35 of those states. (Alaska doesn't offer Medicare Advantage plans.) We also look at online search volume to identify regional and other notable players in the space.
NerdWallet’s Medicare Advantage reviews are based on ratings data from the Centers for Medicare & Medicaid Services, as well as pricing, plan availability by state, plan types available, consumer experience, extra benefits offered and more. These reviews are a guide, but we encourage you to shop around and compare several plans to find the best coverage and rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines for additional information.