Safeco Homeowners Insurance Review 2025
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Coverage options
Discounts
NAIC complaints
Safeco
Coverage options
Discounts
NAIC complaints
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About Safeco home insurance
Safeco homeowners insurance earned 4 out of 5 stars for overall performance.
Safeco is owned by Liberty Mutual, which makes it part of one of the largest insurance companies in the United States. The company’s policies are available across most of the U.S.
How Safeco home insurance stacks up
Inexpensive add-on coverage options.
Live video chats available for damage assessment after a claim.
Offers fewer discounts than some competitors.
Where Safeco home insurance stands out
Single deductible option for claims. Should a single disaster strike both your home and your car, in most states you’d have to pay only one deductible instead of two if you have both policies with Safeco.
Consumer complaints. Safeco draws fewer complaints than expected for a company of its size.
Where Safeco home insurance falls short
Discounts. Safeco doesn’t advertise as many ways to save on your premium as some other big insurers do.
State availability
Safeco home insurance is available in every state except Delaware, Florida, Hawaii and Washington, D.C.
Standard Safeco home insurance coverage
You can customize your homeowners policy with numerous add-ons, but below are the types of coverage that generally come standard:
Dwelling. Pays to repair or rebuild the structure of your home.
Other structures. Covers damage to unattached structures such as sheds or fences.
Personal property. Pays to repair or replace personal belongings such as furniture or clothing.
Loss of use. Pays for hotel stays, restaurant meals or other expenses if you have to live elsewhere while your home undergoes covered repairs.
Personal liability. Covers legal expenses and damages if you're responsible for injuries to other people or their property.
Medical payments. Covers injuries to guests in your home, regardless of fault.
For more details, see What Does Homeowners Insurance Cover?
Optional Safeco home insurance coverage
Safeco offers the standard types of home insurance coverage along with several optional features, including:
Valuable articles coverage for high-value items like jewelry or art.
Equipment breakdown coverage to repair or replace major household appliances with electrical or mechanical problems.
Extended dwelling coverage in case you exceed your policy limit.
Identity recovery coverage to reimburse you for money spent recovering from identity theft.
Personal property replacement cost coverage to cover the actual cost of replacing a damaged or lost personal item, rather than its present-day value.
Safeco offers a single loss insurance deductible option for anyone who bundles home insurance with other Safeco policies. This means you'll pay only one deductible even if you have to make multiple types of claims for a given incident. For example, if a tree falls and damages both your garage and car, you'll need to cover only the home deductible rather than both the home and car deductibles.
Safeco also partners with American Home Shield to offer a home warranty in some states. For a fee, this service provides discounted repairs for wear and tear on household systems and appliances.
What's not covered
Standard Safeco homeowners insurance policies don’t cover damage due to:
Flooding.
Backed-up sewers or drains.
Lack of maintenance.
Optional coverage may be available for some of these scenarios.
Discounts
Safeco doesn't have a huge array of price breaks on its home insurance, but you may be able to get discounts for:
Installing a burglar alarm or sprinkler system.
Buying a newer home.
Getting a quote in advance.
Adding umbrella insurance from Safeco.
Consumer complaints
Safeco had fewer than the expected number of home insurance complaints to state regulators relative to its size, according to three years’ worth of data from the National Association of Insurance Commissioners. (NAIC home insurance complaints also cover other home policy types, including mobile home, renters and condo insurance.)
What Reddit users say about Safeco
Reddit is an online forum where users share their thoughts in “threads” on various topics, including financial subjects like home insurance. We used artificial intelligence to browse Reddit forums for posts about insurers, then manually sifted through the results and summed up consumer sentiment about each company. People post anonymously, so we cannot confirm their individual experiences or circumstances.
Reddit comments about Safeco home insurance are mixed. Many posters report big jumps in their homeowners insurance rates, though others respond to say that this is common throughout the insurance industry right now due to inflation. A few Redditors also complain about Safeco’s customer service, claims handling or non-renewal of their policies.
Some posters report positive experiences with Safeco, including solid coverage, good claims handling and acceptance of a wide range of dog breeds. (Many homeowners insurance companies limit coverage for certain breeds such as pit bulls or Rottweilers. Learn more about homeowners insurance and dog bites.)
Questions from Reddit: Our experts answer
Why did Safeco raise my rates?
Insurance companies may increase rates for a variety of reasons, even if you’ve never filed a claim. For example, high inflation in recent years has made it more expensive to repair or rebuild houses after a claim, so many insurance companies have raised their rates to keep up. Disasters such as hurricanes, tornadoes and wildfires have also led to significant claim payouts for many insurers. See what to do if you can’t afford your homeowners insurance.
Can Safeco require me to replace my roof or trim trees to keep my coverage?
Yes, insurance companies have the right to decide which properties they’re willing to cover. They may decide that a home with an older roof, overhanging trees or other hazards is a risk they don’t want to take on. Insurers are increasingly using aerial technology to inspect and photograph houses from above. You may be able to contest a non-renewal decision if you’re willing to make the requested repairs or you can prove there’s an error in the aerial photos.
Digital experience
You can file a claim and pay your bill through Safeco's website. Safeco also offers a blog with a fairly deep library of articles, including many specific to homeowners insurance.
Safeco's app is available for iOS and Android. You can use it to file a claim, pay your bill, view policy documents and more.
How to file a claim with Safeco
You can file a Safeco home insurance claim on the website or mobile app. If you’d prefer to speak to a live person, call 800-332-3226. Once the claim is in progress, you can track its status through your account. Learn more about how to file a home insurance claim.
How to contact Safeco customer service
Your local agent can provide support for issues such as policy changes and questions about your premium. You can also call the company at 800-332-3226.
Safeco home insurance vs. competitors
Safeco home insurance vs. Liberty Mutual
Insurer | ||
Star rating | ||
Policy highlight | Solid option that's available in most states. | National brand with plenty of discounts. |
Bottom line | Both insurers offer similar coverage and discounts, but you can get a Liberty Mutual quote online while you need to call an agent to get a quote from Safeco. (Note that Liberty Mutual owns Safeco.) | |
Safeco home insurance vs. Travelers
Insurer | ||
|---|---|---|
Star rating | ||
Policy highlight | Solid option that's available in most states. | Offers features and discounts for eco-conscious homeowners. |
Bottom line | Both insurers have a low rate of consumer complaints and have discounts for some of the same things. However, Travelers offers coverage and discounts that will appeal to "green" homeowners. | |
How we rate homeowners insurance
NerdWallet’s star ratings reward companies for consumer-first features and practices. We evaluate factors such as financial strength, consumer complaints, coverage, discounts and customer experience.
In our research, we analyzed:
More than 270 million homeowners insurance rates.
More than 50 insurance companies.
Nearly 200 homeowner profiles.
View our complete homeowners insurance rating methodology.
Methodology
Homeowners insurance star ratings methodology
NerdWallet’s homeowners insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, consumer complaints, coverage, discounts and online experience. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our full ratings methodology for home insurance.
Insurer complaints methodology
NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2021-2023. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Ratios are determined separately for auto, home (including renters and condo) and life insurance.
In This Review . . .
