International Van Lines Moving Review 2024
This moving company offers services in all 50 states and more than 140 countries.
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International Van Lines is a full-service moving company that handles relocations in the U.S. and abroad. It serves all 50 states, operating primarily in the Midwest and on the East Coast, and more than 140 countries.
Services
When you book International Van Lines, the company will handle the loading, unloading and transportation for your move. Here's how its overall services break down.
Long-distance moves: International Van Lines handles moves across state lines. If a truck or crew is not available in your area, the company will work with its preferred agents to help get you one.
International moves: The company handles moves across more than 140 countries, moving both ocean and air freight.
Ocean freight shipping: The company can ship containers between ports or directly to your door.
Air freight shipping: While a typical ocean freight delivery can take up to a month, air freight delivery can take less than a week, according to the International Van Lines website.
Local moves: The company handles certain local moves over shorter distances for homes of more than two bedrooms.
Vehicle moves: The company can transport cars and other motor vehicles in enclosed or open-top trailers.
Storage: The company offers short- and long-term options. Temperature-controlled storage is also available.
How to get a quote
International Van Lines says it offers instant quotes on its website, but when we tried requesting one, we didn’t receive one; instead, it tells you to call 877-647-1336 to book. Pricing varies based on the type of service and distance.
What’s included in the basic price?
Your quote includes the following:
Move coordination. An account representative will be assigned to you to manage the details of your move.
Loading, transport and unloading. The company will handle the heavy lifting and transport of all your belongings.
Released Value Protection coverage, the minimum protection required by federal law. You can purchase more for greater coverage.
Unlike most major moving companies, International Van Lines requires a deposit of 25% of the total cost of your move. You can pay the deposit with a credit card, so it may be a good idea to apply for one with a long 0% intro APR or a large sign-up bonus. However, you must pay the balance of the move with a cashier’s check, money order or cash.
Loss and damage protection
Limited liability coverage of 60 cents per pound per article comes included in your quote. Because this coverage is so minimal, it’s a good idea to ask International Van Lines about adding more protection, even though it costs extra.
The company also offers marine insurance, which covers losses or damages for moves where your belongings are transported by ship.
Changes and cancellations
To change or cancel a move, you need to send an email to your relocation coordinator. Certain changes could affect the cost of your move. International Van Lines will refund your deposit if you cancel up to 48 hours before the scheduled pickup date.
